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Safe Safe-ty with Franz Neckvein

Posted by Franz Neckvein on September 13, 2022 at 2:00 PM

Zz… Zzzafety. How do you say? Szzafety… Safe… ty… A-ha!

Image: Franz Neckvein has some safety tips for you!

Zere you are, pipsqueaks! Ho ho, you think with ze Cartoonival just down ze road, it will be a cakewalk full of ze fun and ze games? Well… you are CORRECT! But! Before zen, ze Toon Council has brought me on as ze mascot to make sure zat everyone in Toontown is having ze fun… zafely! Err, safely! Ah, forget it. Ze point is zat we here to show you all ze ropes on how to stay safe during your time in Toontown! I do know a thing or two about safes, ja?


Keep Passwords SAFE!

Even if it’s a friend or someone you trust, you should never share your password with anybody. Even Staff Members won’t ask you for your password, login info, or ask you to click on a link or download something. So if someone tells you they’re part of the Toontown Team and need to know your password, don’t respond! Instead, report them, or drop us an email at support@toontownrewritten.com.

Keeping passwords unique and complex is important, as well. Think: if a password that you use everywhere gets out there somehow, someone else could easily log into your Toontown Rewritten account -- or worse! Or, if your password is, well, Password, anyone could guess that! Choose phrases original to you, with as many strange symbols thrown in there as you can keep track of!

Stay SAFE with ToonGuard & Two-Factor!

Toontown Rewritten comes fully-equipped with some of its own tools to help keep YOU safe!

ToonGuard is a special security feature enabled on all accounts when they’re first created. It requires you to enter a special code sent to your email address the first time you log in from a new location. That way, nobody can log into your account unless they have access to your email address and its password! If you play on the same devices in the same locations, ToonGuard is a hassle-free layer of security that you should always keep on. If you are ever unsure of what email address your Toontown Rewritten account is registered to, or if you need to change that email address, contact our Support team!

Two-Factor Authentication will require you to set up your account on an authentication app such as Authy or Google Authenticator. From then on, it will prompt you to type in the 6-digit code given to you by the app every time you log in to Toontown. That way, even if someone has access to your email, they won’t be able to log into your account without your device! If you ever lose access to your device, or your authentication app stops working, simply send us an email, and we’ll work with you to remove Two-Factor Authentication from your account.

Keep Personal Info SAFE!

Make sure to keep info such as your name, location, phone number, or anything that could be used to identify you secure online, anywhere -- not just in Toontown Rewritten! This can also include data found in log files.

Log files are text documents that are created every time you enter Toontown. They contain a ton of super helpful information, but can also be used to steal accounts if used the wrong way. If anybody asks for your log files, do not send them anything! Instead, ignore or block them. The only time you should ever give out your log files is if a member of the Toontown Team needs to review them, and that will only happen through our official Support email.

Finally, always keep in mind: if someone has logged into your account without your permission, make sure to contact us at support@toontownrewritten.com right away! We can investigate suspicious activity, restore access to you, and help prevent others from gaining access in the future. If you have any other questions, be sure to check our FAQ.


Well, zat was quite a lot of information! I didn't even have to do ze heavy lifting. To recap, though: keep ze combination of your safes private! Do not reuse ze combinations to your safes! Be sure to add ze extra layers of protection, such as ze ropes or chains or… whatever ze “Toon Guard” is. And, finally: do not give out ze nail files! Wait, no… zat is incorrect. I remember now: do not go log rolling, ja? Is very unsafe! Zat is all, you pipsqueaks! Now, go! Get to filing zose nails and rolling zose logs! Wait, no, zat doesn’t seem right…


Comments

Sorry! Comments are closed.

Queen mable lemonpop said on September 13, 2022 at 2:09 PM
Zank you for zat franz neckvein!

Comet said on September 14, 2022 at 5:05 AM
Another tip: Without paid subscriptions, there's no reason to share your account with anyone else. Since the whole household can have a Toontown Rewritten account for free, everyone can both play simultaneously AND you don't have to worry about losing access to your own Toon because your friend went and told a mod they stink and got the whole account banned. Or worse, you and your friend might have a falling out, and they might just change the password, or use your own Toon and say awful things that you yourself would never say, like "You stink!"

Hop said on September 14, 2022 at 7:10 PM
I'm glad you guys take privacy and safety so seriously. The world can really be a scary place

Barget Wondersnout said on September 14, 2022 at 7:55 PM
I made a new account recently, so now I have two. Thanks for these helpful tips!

Master zippety biggencrumbs said on September 14, 2022 at 10:25 PM
Thank you franz

Captain lemonflipper said on September 15, 2022 at 6:03 AM
Yes we vant to make zure zat everyone has a zafe day in toontown dont give your passwords to anyone or else you might be locked out of your account

Captain lemonflipper said on September 15, 2022 at 6:06 AM
Thank you for the saftey notice we want to make sure that everyone has a has a safe day in toontown dont give your passwords to anyone or else you might be locked out of your account and who know what will happen if someone has your account. You might possibly get banned and we dont want that now do we :). Have a zaftey dat in ze toontown
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