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Stay Safe, Toons!

Posted by The Toontown Rewritten Support Team on November 4, 2020 at 2:15 PM

Riiing! Riiing! “Hello? What?! ….How did somebody get into your account? ….Okay, okay, listen carefully. I’ll help you get it back and make sure this doesn’t happen again.”

Support Toons drop the Safe on troublemakers!

Ahem. Sorry about that -- we had to handle something real quick. Lately, the Toontown Team has been hearing from lots of Toons who’ve been having issues with their accounts being accessed by the Cogs. Because of this, we’ve decided to give you a crash course on how to keep your account safe. Keep reading for some Toontastic Toon Tips!


Don’t Share Your Password!

Even if it’s a friendly Toon you trust, you should never share your password with anybody. Even the Toontown Team won’t ask you for your password, so if someone tells you they’re a Staff Member and need to know your password, don’t respond! The best thing you can do is report them in-game or through our Support email, [email protected]

Use Unique Passwords!

If you use the same password for multiple accounts, you might want to consider changing them to be unique. That way, if one of your accounts falls prey to the Cogs, the rest will stay safe! It’s also a good idea to use complex passwords. After all, which password do you think is harder to guess: “password123” or “Th€T00nCounc!lR0ck$”?

Keep ToonGuard Enabled!

ToonGuard is a special security feature enabled on all accounts when they’re first created. It requires you to enter a special code sent to your email address the first time you log in from a new location. That way, nobody can log into your account unless they have access to your email address and its password. This means you should never share your email address or its password! If you are ever unsure of what email address your Toontown Rewritten account is registered to, or if you need to change that email address, contact our Support team!

Enable Two-Factor Authentication!

This security feature will require you to set up your account on an authentication app such as Authy or Google Authenticator. From then on, it will prompt you to type in the 6-digit code given to you by the app every time you log in to Toontown. That way, even if someone has access to your email, they won’t be able to log into your account without your device. If you ever lose access to your device, or your authentication app stops working, simply send us an email, and we’ll work with you to remove Two-Factor Authentication from your account.

Keep Your Log Files Private!

Log files are little text documents that are created every time you enter Toontown. They contain a ton of super helpful information, but they can also be used to steal accounts if you aren’t careful! If anybody ever contacts you asking for your log files, do not send them anything! Instead, block them! The only time you should ever give out your log files is if a member of the Toontown Team needs to review them, and that will only happen through our Support email.

Here’s one last piece of advice: If someone has logged into your account without your permission, make sure to contact us at [email protected] immediately! Our superb Support Toons will investigate any suspicious activity on your account, restore access back to you, and help you prevent other Toons from gaining access to it in the future.


Congratulations, Toons! Now you know how to keep your accounts safe from the Cogs and other unwanted visitors. Have a Toontastic day! We look forward to seeing you around Toontown.


Comments

Sorry! Comments are closed.

nice bear said on November 4, 2020 at 2:19 PM
hopefully will have a really happy new years from these cogs. stay safe toons and keep your toontown rewritten accounts safe.

Thomas The Toon Engine said on November 4, 2020 at 2:20 PM
stay safe everyone and always be vigilant y'all !!! take your account security seriously !!!

Zinc said on November 4, 2020 at 2:33 PM
good advice! stay safe everyone!

Luisa said on November 4, 2020 at 3:25 PM
Stay Safe UvU

Buttercream said on November 5, 2020 at 6:37 AM
Toontastic! These tips will help me keep my account safe!

Kira the Deer said on November 5, 2020 at 7:14 AM
Toons, grab your gags (unless you are not restocked), we are going Cog hunting today!

Ginger Sparklesticks said on November 5, 2020 at 9:37 AM
I already follow these steps...Good reminder, stay safe Toons! :)

Carmal said on November 5, 2020 at 1:16 PM
thank you.Hope I can get on

Lil' Wolfie said on November 5, 2020 at 2:36 PM
Hey Cogs! Stay Out Of Our Accounts! I Have Plenty Of Pies With YOUR Names On Em!

Mayabella said on November 5, 2020 at 5:24 PM
Well, one of my toontown accounts is so safe even from myself. I can't even access the account to even change the E-Mail address. And the problem there is that I could have put that account under an address that I can no longer access just to check mail. So it's impossible for me to ever play Maya, Lynx, and Assumption again.

Little Purplecorn Orca said on November 5, 2020 at 5:46 PM
Be careful toons

Ti Un Fou said on November 6, 2020 at 4:33 PM
Well hey, it's always nice to get a refresher.

Dynamite Lemonboing said on November 7, 2020 at 9:01 PM
Nice

Ken Ducky Boy said on November 8, 2020 at 10:36 AM
Great write up, stay safe everyone and don't let any Cogs get the logs!

Ducky said on November 8, 2020 at 3:33 PM
stay safe everybody <3 a pie day keeps the cogs away!!

Brown Dog said on November 8, 2020 at 6:25 PM
I dont want to get hacked by the Cogs.

daffy lemonpaws said on November 9, 2020 at 9:18 AM
so this is the way the cogs are gonna attack toons huh

Scooter said on November 10, 2020 at 12:26 PM
Toontastic keep toontown safe
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